โ˜… 4.9/5 Google Rating
โœ… Licensed & Insured
๐Ÿ… 90-Day Guarantee
โšก Same-Day Service
๐Ÿ“ All 5 NYC Boroughs
๐Ÿ”’ NPMA Certified
โ˜Ž 2,847+ Reviews
What We Do

Complete Rodent Control
Services Across NYC

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01
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Rat Control NYC

Norway and roof rat elimination using targeted baiting, trapping, and permanent rodent exclusion. Every entry point identified and sealed.

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02
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Mouse Removal NYC

Complete house mouse elimination with precision mechanical trapping and permanent structural exclusion. Pet-safe and child-safe options available.

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03
๐Ÿšจ

Emergency Service

24/7 emergency rodent control. Health inspection tomorrow? Live rat in your restaurant? We respond in 2 to 4 hours with full documentation.

Emergency Call
04
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Rodent Exclusion NYC

Permanent structural exclusion using copper mesh, steel hardware cloth, and professional sealants. 12-month warranty. The only truly lasting solution.

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05
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Commercial Rodent Control

Restaurant, hotel, and office pest control NYC with NYC Health Department compliant documentation and IPM monitoring programs.

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06
โšก

Same-Day Service

Call before 2 PM for guaranteed same-day rodent control anywhere across all five NYC boroughs. No premium markup. Same 90-day guarantee.

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Why We Win

NYC Specialists.
Not a National Chain.

Terminix and Orkin assign rotating technicians following generic 50-state protocols. We work exclusively in New York City. Our team understands pre-war pipe chases, NYCHA building layouts, subway-adjacent foundations, and every building type in every borough. That knowledge gap is the difference between a permanent fix and a revolving-door extermination contract.

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Pre-War NYC Building Expertise

15+ years treating brownstones, tenements, and pre-war apartment buildings. We know pipe chase vulnerabilities competitors miss entirely.

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Same Technician Every Visit

One assigned technician who knows your building, your history, and your specific vulnerabilities. Never a rotating stranger.

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Full NYC Compliance Documentation

DOHMH compliant records for restaurant inspections, HPD complaint responses, and housing court proceedings provided same day.

๐ŸŽฏ

Free Inspection โ€” Always

No inspection fees, no pressure. Written quote with full breakdown before a single dollar is spent. You decide, we execute.

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What MattersUsTerminixOrkin
NYC Specializationโœ” NYC Only50 States50 States
Same Technicianโœ” AlwaysRotatesRotates
Free Inspectionโœ” AlwaysSometimesSometimes
Guarantee Lengthโœ” 90 Days30 Days30 Days
Emergency Responseโœ” 2โ€“4 HoursNext DayNext Day
No Contract Requiredโœ” YesContractContract
NYC Health Dept Docsโœ” FullBasicBasic

Pre-War Specialist  ยท  No Contracts  ยท  Free Inspection

Vs Terminix โ†’ Vs Orkin โ†’ Vs Western Pest โ†’
How It Works

From Call to Rodent-Free in 5 Steps

Transparent process, zero surprises at billing. You know exactly what happens at every stage before we start.

01

You Call

Honest pricing over the phone. Same-day availability confirmed in under 5 minutes.

02

Free Inspection

Technician maps every entry point, identifies species, provides a written quote before any work.

03

Treatment

Targeted elimination using the right method for species, severity, and your household needs.

04

Exclusion

Every entry point permanently sealed using copper mesh and professional-grade materials.

05

Guaranteed

90-day guarantee. Rodents return โ€” we return at zero charge. Full written report same day.

Real Results

What NYC Residents
& Business Owners Say

4.9
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2,847 reviews
Google ยท Yelp ยท BBB
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"Found a rat in my kitchen Monday morning. They were here by noon, same day. Sealed every entry in my pre-war building and I haven't seen a single sign in eight months. Worth every penny."

Jennifer L.
Upper East Side, Manhattan
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"Health inspection was 48 hours away and I found mice. They came same night, treated everything, gave me documentation for the inspector, and I passed with zero violations. They literally saved my restaurant."

Marcus R.
Restaurant Owner, Williamsburg
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"Mice kept returning to our brownstone because we share walls with three units. They did a full building exclusion โ€” not just our unit. Two years later, completely rodent-free."

Sandra T.
Park Slope, Brooklyn

Why NYC's Rodent Problem Is Unlike Anywhere Else in America

Here is something most pest control companies will never tell you: extermination alone does not work in New York City. You can bait every rat in your building today, and within three weeks โ€” sometimes within days โ€” new rats move in through the exact same entry points. We have seen this cycle repeat for years in buildings where the owner kept paying for quarterly treatments that never delivered lasting results.

The reason is unique to New York City. With over 6,000 miles of aging sewer lines, 245 miles of subway tunnels, 14 million pounds of daily garbage, and a building stock where 40 percent of structures were built before 1940, the external rodent pressure on every NYC building is constant and relentless. You are not dealing with a local population that can be eliminated. You are dealing with an ongoing migration from a city-wide ecosystem that has been established for over 150 years.

Understanding this changes everything about how rodent control in NYC should work. It is not about killing rodents. It is about making your specific building impenetrable so that the constant external pressure finds no way in. This is the principle behind every program we run โ€” and it is why our results last when other treatments do not.

The Real Difference Between Extermination and Exclusion

Most homeowners and building managers in New York City have heard the word "exclusion" but few understand how fundamentally different it is from conventional extermination. Let us be direct about this, because the distinction determines whether your rodent problem is solved permanently or temporarily.

Extermination is the act of killing rodents currently present in your building through baiting, trapping, or direct treatment. It addresses the symptom. A skilled exterminator using the right products will eliminate 80 to 95 percent of the current population within two to three weeks. But the entry points that allowed those rodents in remain open. In NYC's high-density environment, replacement rodents typically arrive within two to six weeks.

Rodent exclusion is the physical sealing of every gap, crack, pipe penetration, foundation vulnerability, roofline access point, and structural opening that rodents can use to enter your building. When done correctly using the right materials โ€” marine-grade copper mesh that rats cannot gnaw through, quarter-inch galvanized hardware cloth, commercial-grade polyurethane sealant โ€” exclusion creates a permanent barrier that does not degrade over time.

A complete program requires both, in the correct order: first eliminate the current population, then seal the building. Exclusion before elimination traps active rodents inside. Elimination without exclusion is a subscription service to a problem that never ends. Learn more about this approach in our comprehensive NYC rat elimination guide.

Key fact: Rats can compress their body through any opening larger than half an inch. Mice can squeeze through a gap the diameter of a dime โ€” one quarter inch. Professional exclusion seals every opening to these specifications using materials rodents physically cannot gnaw through.

How NYC's Pre-War Buildings Create Unique Rodent Vulnerabilities

If you live in a pre-war brownstone, a tenement apartment, or any building constructed before 1940, your building has structural vulnerabilities that modern construction does not. Understanding these is essential for anyone dealing with persistent rodent infestations in NYC.

Pre-war NYC buildings were constructed before any modern pest-proofing standards existed. Pipe chases โ€” the vertical shafts that carry plumbing, gas lines, and electrical conduits through a building โ€” were built as open access shafts from basement to roof. A rat entering at ground level can travel the full height of a six-story Brooklyn brownstone without ever entering the hallway. These pipe chases connect to every unit through gaps around pipe penetrations that were never sealed.

Foundation construction in buildings from this era used rubble stone, early poured concrete, or brick โ€” all of which crack and shift over a century of settlement. Combined with more than 100 years of utility work, building modifications, and the simple passage of time, foundation gaps are nearly universal in pre-war structures. These are the primary entry points for Norway rats, which burrow at ground level.

Masonry veneer construction adds another dimension. Many NYC brownstones have a cavity space between the structural wall and the exterior brick facing. This cavity runs the full height of the building and provides a protected travel corridor that connects the ground to every floor. A single entry point at the base of the building gives rats access to the entire structure.

Our brownstone and townhouse rodent control program addresses every one of these pre-war specific vulnerabilities โ€” including whole-building pipe chase sealing that most pest control companies do not offer or even understand.

Norway Rats vs Roof Rats vs House Mice: Why Species Identification Changes Everything

The single most important diagnostic step in any rodent control engagement is species identification. Using Norway rat treatment protocols on a roof rat problem, or mouse exclusion materials on a rat infestation, wastes time and money while the population continues to grow.

Norway rats (Rattus norvegicus) are what most New Yorkers mean when they say "rat." Heavy-bodied, blunt-nosed, brown-grey in color. Adults reach 7 to 18 ounces โ€” roughly the size of a large smartphone. They burrow at ground level, live in sewer infrastructure and building foundations, and represent the vast majority of NYC's rat population. Norway rat droppings are capsule-shaped, about three-quarters of an inch long. They are cautious animals that avoid new objects in familiar territory for two to four days โ€” a fact that changes trap placement strategy entirely.

Roof rats (Rattus rattus) are sleeker, darker, and more agile than Norway rats. Their tail is longer than their body. They climb rather than burrow, preferring attics, roof spaces, and overhead utility runs. They are less common in NYC than Norway rats but present in neighborhoods with mature tree canopies and older building stock with roofline vulnerabilities. Roof rat treatment requires completely different protocols โ€” overhead exclusion, attic treatment, and elimination of tree-to-building contact.

House mice (Mus musculus) are dramatically smaller than both rat species and are far more common in NYC apartments than rats. Weighing under one ounce, they can enter through a gap the diameter of a dime. They breed at startling speed โ€” a single female produces 5 to 10 litters of 5 to 6 pups per year, meaning a pair of mice becomes dozens within two months in a warm NYC apartment. Our mouse removal service addresses the specific biology and behavior of house mice with precision trapping and tight-gap exclusion designed for their small body size.

NYC Rodent Control for Restaurants: What the Health Department Actually Requires

A single live rodent observed by a NYC Health Department inspector constitutes a critical violation under NYC Health Code Article 81.22. A critical violation adds 12 points to your inspection score immediately. Two critical violations in a single inspection cycle can drop your letter grade to B or C โ€” a visible downgrade that research consistently shows reduces customer traffic by 10 to 15 percent at minimum.

What many restaurant owners do not realize is that the Health Department does not just look for rodents. They look for evidence of rodents: droppings, gnaw marks on food packaging, grease trails, nesting material, and entry points that would allow rodent access. They also check whether you maintain a pest control log โ€” documentation that a licensed pest control operator is actively managing your property.

Our commercial rodent control program provides full DOHMH-compliant documentation including signed service reports, completed pest activity logs, and corrective action summaries that satisfy every documentation requirement during an inspection. For restaurants facing an imminent inspection, we offer emergency same-night treatment with documentation provided before 9 AM.

The most cost-effective approach for any NYC food service business is a monthly prevention monitoring program that maintains zero active evidence between inspections and provides the ongoing documentation the Health Department expects to see. Prevention programs cost 40 to 60 percent less annually than reactive emergency treatments.

Your Rights as a NYC Tenant When Your Landlord Won't Act

Under NYC Housing Maintenance Code Section 27-2017, landlords are legally required to maintain all dwelling units free from rodents and rodent infestation. This is not a gray area. When your landlord fails to address an active rodent infestation after written notice, you have specific legal remedies available โ€” and you do not need an attorney to begin pursuing them.

The first step is always written notice. Email is acceptable and creates a timestamped paper trail. State the problem specifically, include the date you first noticed activity, and request remediation within a reasonable timeframe โ€” 14 days is standard. Keep copies of everything.

If your landlord does not respond adequately, file a 311 complaint at nyc.gov/311. NYC HPD (Housing Preservation and Development) will create a case, and if an inspector finds evidence of rodent activity, issue a violation to the landlord. An HPD violation creates legal pressure and strengthens any subsequent housing court action. A Class C violation โ€” the most severe โ€” is issued for active rodent infestation and is supposed to be corrected within 24 hours under NYC code.

If violations are issued and your landlord still does not act, you can file an HP proceeding in Housing Court without an attorney. The court can order the landlord to make repairs. We provide full documentation suitable for housing court proceedings including photographs, written inspection reports, and details of all conditions observed. Read our blog post on NYC tenant rights for rodent infestations for a complete step-by-step guide.

How Much Does Rodent Control Cost in NYC? Honest Pricing

We believe in transparency, so here are honest price ranges based on our actual service pricing as of 2026. These are not bait-and-switch estimates โ€” they reflect what most customers pay for standard residential situations.

  • Mouse removal (apartment, standard size): $150 to $375 including inspection and trapping
  • Rat control (residential): $175 to $475 depending on infestation severity and property size
  • Residential exclusion (apartment): $350 to $750 depending on number of entry points
  • Residential exclusion (brownstone or house): $600 to $1,500 for comprehensive treatment
  • Commercial treatment (restaurant, standard size): from $295 for initial treatment
  • Monthly prevention program (residential): from $95/month
  • Monthly IPM program (restaurant): from $150/month
  • Emergency after-hours surcharge: $75 added to standard service rate

We provide a free inspection and a written, itemized quote before any work begins. You always know the exact cost before we start. No hidden fees, no surprise line items at billing.

Cost comparison: One avoided emergency restaurant treatment ($400+) typically covers three months of prevention program. For buildings with persistent infestations, a $600 exclusion often ends a $1,200/year revolving extermination cycle permanently.

DIY Rodent Control in NYC: What Works and What Wastes Your Money

We will be honest: some DIY rodent control methods genuinely work in NYC, and some are a complete waste of money. Here is a direct assessment based on what we see when customers call us after failed DIY attempts.

Victor snap traps work for mice when placed correctly. The critical technique most people get wrong: place traps perpendicular to walls with the trigger end facing the wall, not parallel to it. Mice run along walls and will not approach a trap positioned parallel to their runway. Use peanut butter or hazelnut spread, not cheese. Place far more traps than you think necessary โ€” six to eight per room with active evidence. Check daily.

Larger snap traps work for rats but require patience. Rats are neophobic โ€” they avoid new objects in familiar territory for two to four days. Place traps but do not set them for the first two to three days. Let the rat investigate and eat the bait on the unset trap before setting it. This single change dramatically increases catch rate.

Ultrasonic repellers do not work. Multiple peer-reviewed studies confirm that rodents habituate to ultrasonic devices within days. The FTC has taken enforcement action against manufacturers making unsupported efficacy claims. Save your money.

Peppermint oil does not work for any sustained period. Rodents experience temporary aversion to strong scents but overcome it within hours to days when food and shelter are the competing motivation.

The core limitation of all DIY approaches is the inability to identify and permanently seal every entry point in a complex NYC building. Our detailed guide on DIY vs professional rodent control in NYC covers every option with honest effectiveness ratings.

How Rats Enter NYC Buildings: The 12 Entry Points You Need to Know

Rats and mice do not enter randomly. They use specific structural vulnerabilities โ€” and knowing what those are is the foundation of any effective exclusion program. Here are the most common entry points we find and seal in NYC buildings.

Foundation cracks and settlement gaps are the primary entry point for Norway rats in brownstones and row houses. Any crack wider than half an inch in a foundation wall is a potential entry point. A century of settlement creates these gaps in virtually every pre-war building.

Pipe and conduit penetrations are entry points wherever a pipe passes through a wall, floor, or foundation. In pre-war buildings, these were almost never sealed to modern pest-proofing standards. The gap between a pipe and its surrounding opening is typically larger than required for rodent entry.

Floor drains are a frequently overlooked entry point. Norway rats can swim against moderate water pressure and enter through floor drains with missing or worn drain stoppers. This is a common cause of rats appearing in ground-floor bathrooms and utility rooms in older NYC buildings.

For a complete breakdown of all 12 entry points we identify and seal, read our detailed blog post on how rats enter NYC buildings.

Serving Every NYC Neighborhood โ€” Hyper-Local Knowledge That Matters

The rodent control challenges in a Midtown Manhattan high-rise are completely different from those in a Park Slope brownstone row, which are completely different from those in a Flushing Queens mixed-use building. Our technicians are assigned to specific borough territories โ€” they know their neighborhoods' building types, infrastructure challenges, and typical rodent pressure points.

We serve all five NYC boroughs with hyper-local coverage across all 130-plus neighborhoods: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. Popular neighborhoods we serve frequently include Upper East Side, Williamsburg, Park Slope, Harlem, Astoria, Midtown Manhattan, and Flushing.

Our Coverage

Serving All of New York City

All 130+ Neighborhoods โ†’
Manhattan Brooklyn Queens The Bronx Staten Island
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Questions Answered

Frequently Asked Questions

Honest answers to the questions NYC residents and business owners ask most.

How much does rodent control cost in NYC?
Rodent control in NYC typically ranges from $150 to $450 for residential service depending on property size, infestation severity, and exclusion required. Commercial service starts at $295. We provide a free inspection and written quote before any work begins โ€” no obligation, no pressure.
How quickly can you respond to a rodent emergency?
Emergency response is 2 to 4 hours to most Manhattan, Brooklyn, and Queens addresses. For same-day service, call before 2 PM on weekdays. Call (212) 555-0100 for an immediate ETA.
What is the difference between extermination and rodent exclusion?
Extermination kills current rodents. Exclusion physically seals every entry point so new rodents cannot enter. A permanent solution requires both. Read our NYC rat elimination guide for details.
Are your treatments safe for children and pets?
Yes. We use EPA-registered products and offer completely chemical-free mechanical exclusion programs for households with infants, birds, reptiles, or multiple pets. Every option is discussed during the free inspection.
Why do rodents keep coming back after treatment?
If rodents return repeatedly, entry points have not been permanently sealed. Extermination without exclusion is temporary in NYC. Permanent exclusion using copper mesh and hardware cloth is the only lasting solution.
Do you handle NYC Health Department violations for restaurants?
Yes. We respond within 2 hours for restaurant emergencies, provide full DOHMH-compliant documentation, and can dispatch same-night for inspections the following morning. See our commercial rodent control service.
My landlord won't fix the rodent problem โ€” what can I do?
Under NYC Housing Maintenance Code, landlords must keep properties free of rodents. File written notice, then a 311 complaint at nyc.gov/311. Read our guide on NYC tenant rights for rodent infestations for full steps.

Stop the Problem Today.

Free inspection. Written quote. Same-day service. 90-day guarantee. No contracts for residential service.

Available 7 days a week  ยท  Emergency 24/7  ยท  All 5 NYC boroughs